UT email error - SMTP account settings are incomplete.

Even if the customer records have email addresses, this error is not about the recipient's email—it's about the sender's configuration.

• The 'From' email address is not explicitly set.
• The system is supposed to infer the 'From' address from the default SMTP account, but it can't because the SMTP settings are incomplete.

✅ What to check:

1. Email Parameters (usually under System Administration > Setup > Email > Email parameters):
   • Ensure the SMTP server, port, authentication method, and credentials are correctly configured.
   • Make sure a default 'From' email address is set, or that the SMTP account has a valid email associated.
2. Print Management Settings (if you're using email as a print destination):
   • Confirm that the email sender is defined or inherited correctly.
3. User Email Settings (if the email is sent on behalf of a user):
   • Check if the user account initiating the email has a valid email address in their user profile.
     
     
     Get the SMTP account email from prod and copy it into UT at this location.
     
     
4. Also make sure Batch email provider is Graph.
   
   
   At the end compare all the email parameter settings to prod