Unable to print from NL Control Center #67789

Modified on Tue, 3 Jun at 7:58 AM

It started back working this morning. It may be related to the number of printer seats being used. I selected the printer \\ A 1 ZBRA 170Xilll and reserved it, in hopes this may help with labels printed in the future



You're almost certainly right. We're six printers over our limit and their help page says:

A multi-user license allows you to use your purchased quota of printer seats. If you exceed this number, Loftware activates a 30-day grace period, and a warning message appears (which doesn't affect your printing). The grace period allows you to continue printing with double your printer seats, even when you temporarily exceed your license allowance.

                                           

The Loftware list purges unused printers after seven days (24 hours in Cloud Designer and Cloud Essentials). This reduces the number of active printers and frees up printer seats.

                                           

After the grace period, if your printer usage list contains more printers than printer seats, the number of available printers automatically reduces to match your license quota. Active printer seats remain only for your most recently used printers.

Since you reserved your printer it should always be available.

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